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What You Agree to When You Use l89x

These terms set out the rules that apply to your account on l89x — how it's opened, how payments move through bKash, Nagad, and Rocket, and what we both commit to.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessOne account per personTerms subject to change
l89x What You Agree to When You Use l89x
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries directly. Reach out through any of the channels below and we'll respond as quickly as we can.

Live Chat Open the chat window from your account dashboard. Available for account and terms queries during our standard support hours.
Email Support Send your query to our support address from your registered email. Include your account reference so we can locate your record quickly.
Help Centre Our help centre covers common terms questions — account rules, payment conditions, and what to do if you disagree with a decision.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your payment records are things we take seriously. Here is how we handle the key areas these terms cover.

Data Retention

We keep your account records for as long as your account is active and for the period required after closure. You can request a summary of your data through support.

Payment Records

Every bKash, Nagad, and Rocket transaction is logged against your account. If a payment is disputed, we trace it through the wallet reference number you receive at the time.

Account Access

Your account is protected by a password and OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze the account.

Requesting Changes

To update your registered details or request account closure, submit a verified request through live chat or email. We confirm identity before processing any change.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens or uses an l89x account. Eligibility depends on your local law and whether your region is currently supported by our platform.

Access depends on local law and eligible regions. If your region is supported, you can open an account and use bKash, Nagad, or Rocket to fund it.

We may suspend or close your account if the terms are breached. We'll notify you through your registered contact and explain the reason where we're permitted to do so.

Contact support via live chat or email with your account reference and the wallet transaction ID from your bKash, Nagad, or Rocket app. We investigate and respond in writing.

Yes. We notify you through your registered contact before material changes take effect. Continuing to use your account after that notice means you accept the updated terms.

Submit a closure request through live chat or email from your registered address. We verify your identity first, then process the closure and any outstanding wallet balance.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.