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How l89x Handles Your Account Data

This page sets out how l89x collects, stores and uses the data tied to your account — from the mobile number you register with to the bKash, Nagad or Rocket details you use to fund your wallet, and how long we hold transaction records…

Account & wallet databKash / Nagad / Rocket recordsOTP verification logsDevice & login history
l89x How l89x Handles Your Account Data
HOW WE PROTECT IT

Data Handling Behind Every Account

Every account on l89x sits behind session encryption and a login flow that checks your device before letting a new sign-in through. We use cookies to keep your session active and to remember your preferred payment method, not to track you across other sites. Payment confirmations from bKash, Nagad and Rocket move through encrypted channels between us and the wallet provider, and we don't keep card or wallet PINs on file. You can ask us to update or remove account details at any time through support.

Cookies & Sessions

We use cookies to keep you logged in and to remember your last-used payment method, such as bKash or Nagad, across visits from the same device.

Account Security

OTP verification and device checks sit between your account and any login attempt, so a new device triggers a fresh confirmation step before access.

Payment Data Retention

Transaction references from bKash, Nagad and Rocket are kept only as long as needed to resolve deposit or withdrawal disputes tied to your account.

Requesting Changes

Contact our support team to correct your registered mobile number, email address or linked wallet details — we action verified requests directly on your account record.

REACH OUR TEAM

Where To Ask About Your Data

Questions about what we hold on your account shouldn't sit in a queue for days. Our support desk handles privacy requests the same way it handles a stuck bKash deposit — you open a ticket, an agent looks at your account, and you get a direct answer instead of a canned reply. Reach us through live chat inside the l89x mobile site or drop a message through the support email listed in your account panel.

Live Chat Open live chat from the mobile site menu to ask what account or payment data we hold, or to request a correction on your registered details.
Support Email Email our support address listed in your account panel for formal data requests — include your registered mobile number so we can verify the account.
Account Panel Check the account settings screen for a summary of your saved details, including which payment methods — bKash, Nagad, Rocket — are linked to your wallet.

Privacy Questions Bangladesh Account Holders Ask

Here are the questions we hear most from people setting up or managing an l89x account, covering what data we hold, how long we keep it, and how to reach us if something needs correcting on your side.

We collect your mobile number, email address and a device identifier when you open an account, plus transaction references from bKash, Nagad or Rocket once you fund your wallet.

No. We never hold your wallet PIN or full payment credentials — our payment partners handle that step and only pass back a confirmation status to your account.

Yes, reach our support team through live chat or email with your registered mobile number, and we'll check and action verified changes to your account data.

Retention depends on the data protection law of the region you're accessing l89x from, since these rules vary by country, and we apply the stricter standard where required.

We don't sell account data for marketing. Data is shared only with payment partners like bKash, Nagad or Rocket where needed to process a transaction.

Availability of certain protections depends on your local law and whether your region is eligible to use l89x, so terms may differ by location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.